Is your claim office green? In former days, calling an adjuster “green” was no compliment. Rather, it suggested a neophyte, an untrained claim professional. When I finished a TPA’s adjuster boot camp...

Even with the company cutbacks in travel expenses in today’s poor economic times, employees still have to take some business trips. Whether it is a company CEO networking, a sales representative...

Readers may recall the October column in which we discussed James F. Simon’s What Kind of Nation. That text was basically a historical review of Thomas Jefferson’s Republican battle with Federalists...

A review of the Model Act and Regulations as originally drafted by the National Association of Insurance Commissioners (NAIC) demonstrates that their intent was for violations to be dealt with...

A study conducted by technology services provider Fiserv concludes that while new policy administration systems continue to dominate the “wish lists” of insurers looking to implement large-scale...

The findings of the J.D. Power and Associates’ “2008 Auto Claims Satisfaction Study,” indicate that policyholders are more content and thus more inclined to renew policies with insurers that have...

According to a preliminary analysis by ISO’s Property Claim Services (PCS) unit, insurers will dole out an estimated $11.5 billion to homeowners and businesses to cover third-quarter property losses....

Effective claim training is a fundamental driver to overall business success. Even in a lagging economy, it is crucial not to scrimp on educational initiatives. University of Farmers is national in...

Many collision repair shops find it increasingly difficult to run their businesses profitably. A logical inference is that the current financial climate is to blame for this dilemma. However, the...

A Suffolk County grand jury returned indictments against David Fioravanti, 43, of Boston, in connection with the alleged jewelry scam. He was also charged with defrauding his auto insurance company...

The study, conducted by the Allstate Insurance Company, surveyed 50 fire departments across the state and asked Texas fire chiefs and marshals for the most common everyday activities leading to house...

Avizent, a risk management service provider, released VISUAL Claims Studio (VCS) claim administration system. The VCS system, used by internal claim staff, is a Windows-based, client-server...

Oracle introduced Oracle Application Integration Architecture (AIA) Foundation Pack for Insurance, which enables insurance companies to accelerate application integration between Siebel CRM Claims...

Progressive Medical, Inc. announced the availability of Intervention RX, a program that provides an in-depth clinical review analysis and report of an injured party’s medication usage. With...

Gift giving has always been a way of expressing love and admiration — unless it’s the Federal Government giving you billions of dollars to shore up the house of cards that is this country’s current...