Columns
In late 2008, the trade group formerly known as American Trial Lawyers Association — now the American Association for Justice (AAJ) — released its list of the 10 worst insurance companies. The white...
The other week, I was talking with a claim specialist about the freakish weather of recent months and the sure-to-follow influx of claims. National Underwriter Company’s home office was closed...
Property and casualty claims used to be the kind of career that could last a lifetime. Experience was king and loyalty was highly rewarded. Today, however, the business climate has changed...
Back in 1976 while editor of The Claimsman, the monthly newsletter of the South Florida Claims Association, I pitched the idea of a “George Bureau” in one of my editorials, which were then titled...
Departments
The property losses sustained this past year from 37 catastrophes — the highest frequency in a decade — will likely cost U.S. P&C insurers billions of dollars. Indeed, a preliminary analysis...
The Council on Litigation Management (CLM) hasn’t been around for years, but what it lacks in age it more than makes up for in experience and momentum, as demonstrated by the way it has been embraced...
Celent has some advice to share with any insurer seeking a new core claim system: Begin the process by looking inward. In its new report titled “Core Claims Systems Vendors 2008,” the Boston-based...
Gas prices and living expenses are rising, and a buck just doesn’t go as far as it once did. During this time of financial hardship, some are turning to unscrupulous ways to stretch their dollars,...
In recent news, witnesses speculated that a UFO destroyed a wind turbine in the U.K. Naturally this begs the question, “What if a UFO crashed into your house instead?” Some homeowners may fear an...
New data gathered by Quality Planning Corporation (QPC), an ISO company that validates policyholder information for auto insurers, dispels the pervasive notion that drivers of high-performance...
Imagine stepping into the tee box, concentrating on keeping your left arm straight and head down. You ease your driver into a backswing, drop the club face down, and listen to the crack of a golf...
A independent survey of 50 New Jersey auto repair facilities — conducted by research firm USA/Direct — ranked Teachers Auto Insurance of New Jersey ahead of companies such as AIG/21st Century,...
Baron & Budd, P.C., a Dallas-based law firm, has established an insurance claim practice intended to aid policyholders affected by Hurricanes Ike and Gustav in negotiating property insurance claims...
PEMCO’s claim trends show the year-end snowstorms and rapid snowmelt will end up generating a projected 1,305 claims, totaling around $7 million in losses. If those figures hold, then the spate of...
Cypress Care released a new version of Sequoia, its proprietary online claim management portal. Sequoia provides workers’ compensation and auto liability claim professionals with access to detailed,...
Full Capture Solutions, Inc., a provider of business analytic and search technologies for the insurance industry, introduced the Semantic 360 Data Mart, which provides a comprehensive platform for...
Mitchell International, Inc., a provider of information, workflow, and performance management solutions to the property and casualty claim and collision repair industries, released ABS 8.2 and ABS...
There’s never quite enough time in the day. So, like the claim professionals for whom we write, I multitask out of necessity. One tool I’ve found helpful is the Google Alert. A simple idea, the...