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Claims Magazine - Covering The Business Of Loss.
SEPTEMBER 2009

Cover Story

For many years, the public in general did not regard insurance fraud as a serious crime. ...



Columns

MC Hammer, rapper/dancer extraordinaire, burst on the early 1990s music scene with his hit song, “U Can’t Touch This.” ...

A recent fire loss serves as yet another cautionary tale in making a coverage decision before all of the evidence has been gathered. ...

It is a subject that plagues the claim adjuster daily: how much is pain worth? ...

Departments

Citing insurer sensitivity to certain words, Insure.com recently advised policyholders to avoid using five particular words when discussing a claim with an agent or a claim adjuster....

Consumer advocates are concerned about a bill that could ostensibly undo a current Calif. law preventing insurers from “steering” customers to auto body shops under contract with the insurer. ...

Severe thunderstorms caused more than $6 billion in insured damages during the first six months of 2009, making it the leading cause for insurance losses so far in what has been called a moderate year for natural disasters....

The Ward Group has released its top 50 P&C insurance companies in the United States, and the list looks significantly different from just one year ago....

Texting has become socially acceptable — or at least socially tolerated — almost everywhere today. ...

Scottish Gangster Ian “Blink” McDonald, 48, continues to not-so-subtly contest Aviva’s refusal to pay £26,000 to replace his Mercedes Kompressor, which was firebombed in May....

Wolters Kluwer Financial Services recently released its annual list of the top 10 reasons insurance companies are found to be out of compliance during market conduct examinations, and many of the issues were related to claims. ...

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