By CARL VAN
July 13, 2009 As spring comes upon us, we are thrilled to be discussing our new product, the Online Claims Training Program. During the months ahead, we look forward to launching more of our programs and putting them online so as to be more available to the individual....
By STAFF WRITER
July 13, 2009 Because many are experiencing difficult economic times, the board at International Insurance Institute and Claims Education Conference have responded by offering a special discount...
By STAFF WRITER
July 13, 2009 The International Insurance Institute and Claims Magazine, the claim industry’s number one magazine since 1953, have teamed up to give new International Insurance Institute students a free one-year subscription to Claims Magazine....
By STAFF WRITER
July 13, 2009 International Insurance Institute facilitated its first overseas class for Royal Sun Alliance’s (RSA) Technical Academy in London, England last month....
By CARL VAN
July 13, 2009 I always enjoy writing on the subject of claims customer service. When I do, I almost always relate delivering great customer service to attitude....
By STAFF WRITER
July 13, 2009 Grace Strahl is vice president of claims operations for Safe Auto Insurance. She began her career in the insurance industry in 1991, working part-time for an agency after school....
By STAFF WRITER
July 13, 2009 We are delighted to welcome our newest members who have joined International Insurance Institute’s member list, either though on-site training programs or training materials....
By STAFF WRITER
July 13, 2009 We are delighted to welcome our newest members who have joined International Insurance Institute’s member list, either though on-site training programs or training materials:...
By STAFF WRITER
July 13, 2009 The International Insurance Institute will launch its new online program with its signature Awesome Claims Customer Service course. This course and all future ones will be viewable at III’s web site, and most course will be approved for CE credit....
By STAFF WRITER
July 13, 2009 The online training programs offered through International Insurance Institute are seeking continuing education credits in all states that require CE for claim professionals....
By CARL VAN
July 13, 2009 You give me $100 right now, and in a week from now, I’ll give you back $100. Then, in another week from now, I’ll give you another $100. In another week, I’ll give you another $100. In fact, I’ll keep giving you $100 every week forever....
By STAFF WRITER
July 13, 2009 It is important to set customer expectations throughout the claim process and at the close of any customer interaction....
By STAFF WRITER
July 13, 2009 Royal SunAlliance, a leader in claims customer service throughout Canada, completed its analysis of the results of the Awesome Claims Customer Service course delivered to its staff....
By STAFF WRITER
July 13, 2009 Can you imagine a training program that would make your job easier by providing real-world relief to the challenges of being a claims adjuster or claims manager?...
By CARL VAN
July 13, 2009 At Claims Education Magazine, we are thrilled to be moving in the direction of having more involvement in online publication....
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