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April 15, 2009
 
WEB EXCLUSIVE: Building the Case for Claim Transformation
The P&C insurance industry is undergoing sweeping change as carriers are placing increased emphasis on innovation to differentiate themselves in a crowded, mature marketplace. Claim management has increasingly become an area for strategic innovation. In this article, the author explores leading practices to improve and, where required, transform claim organizations, business processes, and systems. Read More

Safer Vehicles Make for Improved Claim Outcomes
A new study by the Insurance Research Council (IRC) details the steady incorporation of front and side airbag systems in motor vehicles and documents the beneficial impact of this trend on auto injury insurance claim costs. Click here to learn more about the study's findings and the relationship between safer vehicles and less serious injuries.

Nationwide Nixes Hundreds of Jobs
In its latest cost-cutting initiative, Nationwide Mutual Insurance Co. recently eliminated hundreds of jobs. What - if any - assistance is the Midwestern insurer offering to a displaced workforce? Are additional cuts imminent? Find out here.

Healthcare Solutions, Mitchell Offer Auto Casualty Services
Healthcare Solutions and Mitchell International have created a specialty network solution that seeks to address medical cost management issues by offering pharmacy management, diagnostic imaging, and other ancillary health-care cost services for auto injury claims. Read more to learn how this joint venture can enhance policyholder satisfaction and reduce the claim administrative burden for carriers. Read More

Fraud of the Week: Trio Burned for Arson Scam
Three men who torched a pickup truck as part of a scam to collect insurance money are now facing the full consequences of their actions in court. Click here to learn of their fate.





Claims IQ

Each week we test readers on their claim knowledge. This week's question is:

The most powerful earthquake in U.S. history, the Great Alaskan “Good Friday” earthquake registered 8.4 on the Richter scale. It left in its wake 128 dead and $311 million in property losses. When did it occur?

A. April, 1977
B. March, 1964
C. April, 1966
D. April, 1964

Answer Here!

 

Last week's question was:

AIR Worldwide estimates that insured losses from last week’s 6.3 magnitude earthquake that struck the Abruzzo region of Italy could total as high as __________, not including business interruption losses.

A. $400 million
B. $430 million
C. $500 million
D. $530 million

Last week, the majority of e-News readers missed the correct answer, which was “D. $530 million.” Will you have better luck with this week’s history lesson? Here are the final results for last week:

A. 9%
B. 11%
C. 57%
D. 23%

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