Adjusters Insurance SchoolAddress: 611 E. McKellips Rd.
Mesa, AZ 85203 About Us: Correspondence courses include 53 lessons and exams to be completed by the student at home. The school’s Claim Adjuster/Investigator Training program covers the investigation of particular types of claims from receipt of notification to settlement. Continuing education correspondence courses are also available. Contact: Phone: 800-224-3373, 480-424-7947 Advanced Restoration Specialists, Inc.Address: 2548 Strozier Ave.
S. El Monte, CA 91733 About Us: We specialize in emergency services for property damage (fire, water, mold, contents). For the past ten years, we have also offered various courses for insurance representatives. Registered Professional Adjusters (RPA) approved three courses last year- "Water & Fire Damage Repair - From Emergency Phase I to Restoration Phase II"- 4 hr, 4 RPA credits; Indoor Molds "How Alarmed Should We Be?"- 1hr, 1 RPA Credit; Restoration of Personal Property- 1 hr, 1 RPA credit; Become IICRC certified by attending our 3-day water restoration certification technician course- 8-5pm, 15 RPA credits. Please call Pat/Jeff for details 800-310-4911. Contact: Phone: 626-442-7700, 24 hr. emergency# 800-310-4911 American Educational InstituteAddress: 170 Mt. Airy Rd.
P.O. Box 356
Basking Ridge, NJ 07920-0356 About Us: AEI specializes in coverage and claim law training courses in legal principles, liability, automobile, property, workers’ compensation, and fraud investigation and defense. AEI provides training through college-level, work-related independent study courses. Industry-recognized designations can be achieved and college credit earned. Many states accept AEI courses for adjuster continuing education credit.
Frequent revision of course material and the quarterly Update keep participants current on recent developments in claim law. The full-time staff of educators trained in law is also available for one-to-one counseling. Contact: Fred A. Koernig, President Phone: 800-631-8183 America's Claim Event (ACE) ConferenceAddress: 5081 Olympic Blvd.
Erlanger, KY 41018 About Us: ACE features technical, legal, special issues, and management sessions designed exclusively for claim professionals, including claim adjusters, upper level insurance executives, supervisors, branch and regional managers, legal counsel, and risk managers. Continuing education credits are available for many of the concurrent sessions offered, as are professional development credits for designations. Along with general sessions and panel discussions, ACE is rounded out with a trade show, featuring claim-focused goods and services from a number of top industry firms.
Contact: Tushawnda Garrett Phone: 646-746-8864 Arbitration ForumsAddress: 3350 Buschwood Park Dr., Suite 295
Tampa, FL 33618 About Us: Established in 1943, Arbitration Forums is the largest national not-for-profit provider of inter-company insurance alternative dispute resolution services. More than 4,000 insurers and self-insureds participate in AF’s programs. Contact: Geoffrey Engert, Director Phone: 888-272-3453 Chief Automotive SystemsAddress: Training Division
Box 1368
Grand Island, NE 68801 About Us: Chief specializes in structural and suspension damage analysis training for experienced appraisers, adjusters, and body shop estimators. The three-day Structural Damage Analysis course covers collision theory, visual damage analysis, computerized measuring, suspension and steering, and the structural repair of a damaged vehicle. The new Advanced Frame Analysis two-day course, open to students who have completed the Structural Suspension Damage Analysis course, is focused on pickups and SUVs, with heavy emphasis on identifying, measuring, and repairing diamond and twist.
Chief training is now ASE-CASE certified, with most courses I-CAR equivalent. Brochures and class schedules are available upon request. Contact: Phone: 800-445-9262, ext. 424 College of InsuranceAddress: 101 Murray St.
New York, NY 10007-2165 Website: About Us: The College offers bachelor degrees in Insurance and Actuarial Science; Master of Business Administration degrees in Insurance, Risk Management, Financial Management of Risk, and Actuarial Science; and a Master of Science in Risk and Insurance. The College’s Center for Professional Education and Center for International Insurance Studies also provide education, training, and consulting services to industry, governments, and regulators worldwide through public education seminars in such areas as insurance, management, professional skills reinsurance, finance, global insurance, and risk management. Contact: Kathy Lawson Phone: 212-962-4111 Crawford Educational ServicesAddress: 1001 Summit Blvd.
P.O. Box 5047
Atlanta, GA 30302-5047
About Us: One and two week classes are offered by Crawford Educational Services in basic adjuster training for Commercial Lines Liability, Personal Lines Liability, Advanced Casualty, Basic Workers' Compensation, Basic, Intermediate and Advanced Property. Crawford Educational Services also conducts customized training programs at the client's site. For detailed information on curriculum, dates, pricing and registration, go to our web site or call us at the number above. We also offer volume discounts. Contact: Phone: 404-300-1526 FC&SAddress: Reference Division
The National Underwriter Co.
Summit Business Media
5081 Olympic Blvd.
Erlanger, KY 41018
About Us: Visit http://www.nationalunderwriterpc.com/Pages/FreeTrial.aspx to register for a free demo!
FC&S Online™ is the premier property and casualty information service, providing objective information to all types of insurance professionals for nearly 80 years. Specializing in insurance policy interpretation, FC&S Online™ permits subscribers to retrieve over 5,000 documents through a state-of-the-art content management system that brings information and analysis to the desktops of thousands of insurance professionals throughout the world. Contact: Diana Reitz Phone: 859-692-2211 Fox Valley Technical College - Practical Property TrainingAddress: 3601 Oregon St.
P.O. Box 2037
Oshkosh, WI 54903-2037 About Us: Fox Valley Technical College, fully accredited by the state of Wisconsin, offers three distinct property seminars at its Oshkosh training facility: Basic Residential, Intermediate Residential, and Commercial Property Adjusting. Seminar curricula provide participants with a thorough understanding of construction terminology, construction technology, property estimating, and repair techniques. Classroom discussion and exercises, lab demonstrations, and hands-on repair are included. Performance is evaluated through quizzes and completion of damage estimates. Contact: Susan May, VP, Instructional Services Phone: 920-232-6001 GAB Robins North America - Professional Development CenterAddress: 9 Campus Dr.
Parsippany, NJ 07054 About Us: Professional claim training in property, marine, casualty, and workers’ compensation. Classroom instruction and correspondence courses are available to our customer insurance companies, self-insureds, agents, and defense attorneys. Full-time experienced instructors staff courses for all levels, from basic to advanced. Special schools can be tailored to the needs of customers. Course descriptions are available on the web site. Contact: Judith Bradley, Training Coordinator Phone: 973-993-3717 Insurance Committee for Arson ControlAddress: 3601 Vincennes Rd.
P.O. Box 68700
Indianapolis, IN 46268 About Us: The organization offers industry training materials and programs, including an annual seminar on arson investigation. Contact: Gregg Dykstra, Vice President Phone: 317-875-5250 Insurance Library Association of BostonAddress: 156 State St.
Boston, MA 02109 About Us: The Saval Insurance Education Center of the Insurance Library Association of Boston offers a wide variety of courses, building on an insurance education tradition begun in 1890. Courses include national designation programs such as the Program in General Insurance and the Chartered Property & Casualty Underwriter, Associate in Risk Management, Associate in Claims, Associate in Reinsurance, and Associate in Fidelity & Surety Bonding programs. A wide selection of short courses and seminars qualify, as do the designation programs, for continuing education credits. Contact: Jean Lucey Phone: 617-227-2087 International Insurance Institute, Inc.Address: 2112 Belle Chasse Hwy. #11-319
Gretna, LA 70056 About Us: All levels of claim training are provided on-site at desired locations. All classes are specifically focused on claims, using actual scenarios. All of III’s expert trainers are experienced claim managers. Both soft skill and technical training are available. Popular courses include Awesome Claim Customer Service (as highlighted in Claims’ February 2000 issue), Real Life Time Management for the Claim Adjuster, Negotiation Training for the Claim Professional, and Teaching and Coaching for the Claim Supervisor and Manager. Contact: Carl Van, President and CEO Phone: 888-414-8811, 504-393-4570 Katie School of Insurance and Financial ServicesAddress: 106 Williams Hall
Campus Box 5490
Normal, IL 61790-5490 About Us: Provides education and research for the insurance industry including undergraduate insurance majors and minors. Faculty is available to do research for the industry. Past research projects include fraud prevention, quality in customer service, international insurance markets, and the use of the capital markets to pay catastrophic claims. Executive education programs are also available. This year’s Executive Forum will be held Oct. 29 at the Palmer House in Chicago. Contact: James R. Jones, Executive Director Phone: Kelley Insurance Center Address: Drake University
2507 University Ave.
Des Moines, IA 50311 About Us: Offers non-credit classes to prepare for the CPCU and IIA exams, including the Associate in Claims designation. In addition, a wide variety of professional programs, seminars, and continuing education classes are offered to those in the insurance industry. An undergraduate degree in actuarial science as well as a concentration in insurance are offered through the AACSB accredited College of Business and Public Administration. Contact: Doug Ireland, Manager, Professional Insurance Programs Phone: 515-271-2134 LWG ConsultingAddress: 3455 Commercial Ave
Northbrook, IL 60062 About Us: LWG Consulting, the market leader in matters involving damage to high-technology equipment, is offering continuing education courses serving insurance claims professionals. Seasoned adjusters will find seminars and workshops to assist them in dealing with the complex losses they frequently face, and newer adjusters will find seminars offering fundamental information for adjusting losses involving electronic equipment. These complimentary courses are accredited in the states that require continuing education, as well as with the Society of Registered Professional Adjusters. Contact: Phone: 800-807-3020, 847-559-3000 Property Loss Research BureauAddress: 3025 Highland Parkway, Suite 800
Downers Grove, IL 60515-1291
About Us: PLRB serves the claim community (insurers and their claims staffs, independent adjusters, defense attorneys, experts, and restoration services) with educational events and insurer and affiliate membership programs for those who provide claim-related services. Several educational conferences are held throughout the year, which can be viewed at our web site. Contact: Phone: 630-724-2200 Ridgewater CollegeAddress: 2101 15th Ave. N.W.
P.O. Box 1097
Willmar, MN 56201 About Us: The Insurance Claim Representative program was established in 1986. It is a nine-month program comprising 32 credits. All of the courses are taught at one of the largest community college campuses in Minnesota. Graduates are prepared to begin careers in multi-line claim handling. The state of Minnesota waives independent adjuster license exams for the graduates of this program. Nearly 90 percent of the courses are taught by a former multi-line claim representative. The program also includes an on-the-job internship for two weeks each May. Graduates are available in December and May. Contact: John Dobbelaere, Department Chair Phone: 320-231-2993, 800-722-1151 The Institutes Address: 720 Providence Rd.
Suite 100
Malvern, PA 19355-3433 About Us:
The Institutes are the leader in delivering proven knowledge solutions that drive powerful business results for the risk management and property-casualty insurance industry.
The Institutes’ knowledge solutions include the CPCU designation program; associate designation programs in areas such as claims, risk management, underwriting, and reinsurance; introductory and foundation programs; online courses; research; custom solutions; assessment tools; and continuing education (CE) courses for licensed insurance professionals and adjusters through its CEU.com business unit. Contact: Phone: 800-644-2101 The National Institute of Forensic Studies Address: 1405 East Chapman Ave.
Orange, CA 92866 Website: About Us: The National Institute of Forensic Studies is a technical resource for claims professionals, attorneys, risk managers and forensic experts to gain basic knowledge in science, technology and general engineering on which to base daily decisions during routine claims handling. NIFS program formats are short-course seminars emphasizing hands-on learning provided at select times and locations as well as customized in-house training. Course subjects include: principles in automotive failures, collision reconstruction, biomechanics, property, safety, environment, manufacturing design, defect and installation. Contact: William H. King, II, President Phone: 714-532-1621, 800-688-1628 University of Georgia's Risk Management and Insurance Program Address: Terry College of Business
Brooks Hall
206 University of Georgia
Athens, GA 30602-6255 About Us: UGA’s program was founded in 1965 and is ranked #2 in the country by U.S. News & World Report. Students seek full-time and internship employment. Contact: Phone: 706-542-4290 Utica CollegeAddress: 1600 Burrstone Road
Utica, NY 13502
About Us: Utica College offers an online MBA in Fraud Management, qualifying students for positions in fraud analysis, fraud investigation, fraud examination and compliance in either the private or public sectors. Contact: Phone: 315-792-3006 Vale National Training Centers, IncAddress: Training Centers located in Pennsylvania, Texas, and California About Us: Serving the industry for more than 56 years, Vale offers one-, two-, and three-week entry-level and advanced courses in auto estimating, property estimating, and claim adjusting. Auto courses include: Small Loss Estimating, Auto Estimatics 3000, Tractor-Trailer Estimating, Advanced Tractor-Trailer/Off-Road Equipment Estimating, Certified Professional Estimating, and PDR Estimating. PDR Technician Certification and Recreational Boat Adjusting offered. Property courses include: Dwelling Damage Estimating, Small Loss Property Estimating, Residential and Commercial Building Estimating, Advanced Dwelling Estimating and California Earthquake Adjuster Accreditation. Adjuster courses include: Casualty, Property Adjusting, Property Insurance Coverages, Legal Liability, and Workers' Comp. Workbooks and other products available from the website. Custom courses also are available. On-line registration offered for course selection. Contact: Steve LeClaire CPCU, President Phone: 800-233-7095 |