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Risk Management
September 07, 2010
The sweeping impact of new technologies such as the iPad should prompt insurance professionals to consider the different exposures insureds face as they adopt new technologies. ...
September 01, 2010
After surveying 683 U.S. corporate risk managers, Greenwich Associates announced the winners of its 2010 Claims Excellence Awards: FM Global, The Harford, Travelers, and Chubb....
August 16, 2010
National Underwriter revealed the trio of winners in the fourth annual “NU Award For Excellence in Workers’ Comp Risk Management” program, sponsored by NCCI....
August 02, 2010
Claims never seem to be routine when animals are involved. As insurance professionals told us, animals complicate matters by chewing, devouring, stomping, or even just lying motionless....
August 02, 2010
Although there are many things that can prevent someone from successfully pursuing the ARM, the most prevalent involve misperceptions. Overcome them with our help....
August 02, 2010
Risk management and school disasters....
July 06, 2010
U.S. insured losses in June totaled about $200 million due to hail and flooding in the Northern Plains and tornado damage in the Midwest and Ohio Valley, Aon Benfield reports. ...
June 18, 2010
Here is a list of the latest Tweets from Claims Magazine....
June 02, 2010
Being as prepared as possible is the best way to improve one’s chances of being on the safe side of a reduction in force or getting a needed job offer if a layoff becomes an unexpected reality....
June 02, 2010
By simply managing to the numbers, claim managers and supervisors risk losing a vital sensitivity to the complex interplay between people and processes that only comes through using more qualitative instruments. ...
May 24, 2010
Outlining what claim professionals need to know about efforts to counter new trends toward underinsurance. ...
May 19, 2010
While good governance, disclosure, and modeling are all vital components, effective risk management also entails creating a proactive culture and examining the reality beyond the models....
May 10, 2010
By following certain steps during a slip-and-fall lawsuit, you can take the fate of your claim out of the hands of a potentially sympathetic jury, and any decision that might come forth for a potentially damaging verdict. ...
May 01, 2010
Got street skills? Take a look at what three seasoned professionals say are the keys to success when adjusting claims in their respective lines of business. ...
April 30, 2010
One item missing from the list of topics the Obama Administration considers to be essential for our students — a good list including art and music and science, and so on — was a course about how to deal with the real world....
April 30, 2010
Deep down I knew this day would come. I just didn’t know when. This is my final column for Claims Magazine. ...
April 06, 2010
Federal agencies are advising homeowners that “problem drywall,” which has sparked thousands of claims, should be replaced along with other components the drywall may have corroded. ...
April 05, 2010
Implementation of the Medicare Secondary Payer (MSP) Mandatory Reporting requirements has been pushed back to January 1, 2011. This delay will afford affected insurers more time to understand and prepare for the changes....
April 02, 2010
Tiger Woods’ travails offer risk managers an instructive case study in managing brand and reputation risk in the 21st century. ...
April 02, 2010
"Garbage in, garbage out," is an accurate phrase connoting that even our most efficient supercomputer will not produce quality analysis if it is not supplied with quality data in the first place. ...
March 29, 2010
Two attorneys discuss why an insurer should consider including an assault and battery exclusion in its policy in addition to (not in place of) the intentional acts exclusion. ...
March 29, 2010
The National Flood Insurance Program will be allowed to expire once again, a victim of a feud between the House and Senate over proposed legislative changes for NFIP....
March 23, 2010
The deep recession of the last two years will leave scars that will be with the U.S. economy for a decade in the form of unemployment, and those in the P&C insurance industry will be no exception, most notably those in claim adjusting....
March 17, 2010
Companies looking for an easier way to stay in compliance with state regulations and avoid penalties just got some help....
March 05, 2010
The duty to clear ice and snow varies by state, and there are those states in which a property owner has a responsibility to clear the snow at least enough for reasonably safe passage for anyone who might walk onto their property....
March 01, 2010
If prior instances of contamination related to products made in China prove to be any indication, then these recent discoveries of cadmium-tainted children’s jewelry are likely to result in extensive litigation....
February 02, 2010
Risk managers will increasingly confront corporate risks arising from employee use of social media and networking tools. ...
February 02, 2010
When examining commercial losses, adjusters must take into account three major considerations. ...
February 01, 2010
Insureds may retain the services of public adjusters due to the perception that insurers do not fully disclose and fulfill the promises of the insurance contract. As the author points out, the first step to resolution is cooperation amongst parties. ...
January 25, 2010
An estimated 64 million U.S. dwellings contain lead-based paint. To avoid claim issues and litigation, adjusters must be properly trained to handle potential damages and safety concerns....
January 18, 2010
In response to high fuel prices, several car makers are introducing a smaller class of vehicles. But these cars may be prime candidates for totaling out, and the potential impact of more total losses on the collision repair marketplace could be huge....
January 18, 2010
The U.S. property and casualty insurance industry has a problem attracting talent and fails to make the coordinated effort needed to find a remedy, according to McKinsey & Company....
January 05, 2010
Claims’ Eric Gilkey sat down with Terry Fleming to discuss his plan for the organization, the challenges that risk professionals face, fallout from the troubled economy, and how claims can better work with risk professionals....
January 04, 2010
Insurers are using relationship analytics to identify and confront factors affecting customer satisfaction while forging solutions, which may include changes in personnel, processes, and vendors....
December 08, 2009
A.M. Best Co. revised its view of the P&C industry's ultimate asbestos and environmental (A&E) losses, now estimating total losses to reach about $117 billion, down from $121 billion. ...
December 03, 2009
P&C insurers may be hit by a swirl of claims arising from swine flu that include actions against homeowners and businesses, a medical malpractice defense attorney predicted. ...
December 03, 2009
“Good things come in small packages,” is a comment we often hear around Christmas time. For those in the burgeoning field of nanotechnology, though, the maxim has year-round relevance....
November 16, 2009
When coupled with predictive modeling, risk analytics provides insurers with rapid access to the information needed to better manage the overall claim process and identify and understand risk. ...
October 28, 2009
The current implementation of MMSEA further enhances the need for accurate claim processing and resolution. Sedgwick offers coordinated in-house services designed to ensure compliance and optimize claim management. ...
October 28, 2009
One U.K. insurer finds that lit pumpkins, when left unattended, pose real fire hazards. Swinton's study alludes not only to property damage, but also fatalities. ...
October 26, 2009
Businesses opting to share space with others may not be attuned to certain risks they are incurring as a result. Adequate planning and discipline will help businesses and their insurers avoid many of the risks inherent in this arrangement....
October 06, 2009
What’s a faux manager to do when his or her prized player suffers a season-ending injury? Well, fantasy football players can try something real: an insurance policy....
October 06, 2009
One challenge confronting risk managers is complying with a relatively new federal law known as the Medicare, Medicaid, and SCHIP Extension Act of 2007, known as “MMSEA.” ...
October 06, 2009
As one of the latest buzzwords, business process management is discussed universally at industry conferences and seminars. However, there are still many questions that require clarification. ...
October 06, 2009
Whether we like it or not, most of us could not get along without health insurance. Eventually we’ll all need it, even if the bills arrive after we are dead....
September 28, 2009
At times, insurance carriers decide that — for any number of reasons —they need to divest themselves of certain insurance policies, books of premium writings, or lines of business. ...
September 10, 2009
A report issued recently by Guy Carpenter & Company, LLC, says that two economic problems — inflation and the global credit crunch — could put big-time pressure on the global casualty reinsurance industry, especially if a claim lag occurs....
September 01, 2009
Wolters Kluwer Financial Services recently released its annual list of the top 10 reasons insurance companies are found to be out of compliance during market conduct examinations, and many of the issues were related to claims. ...
August 03, 2009
Insurers must prepare for an expected increase in catastrophic losses arising from climate change. Key strategies will incorporate prudent risk selection, accurate claim reserving, and technology adoption. ...
August 01, 2009
In litigation, the discovery process has always been expensive. With computers and digital technology, though, there are added layers of complexity and cost. Discovery no longer involves just reviewing boxes and boxes of papers. ...

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