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Claims Magazine - Covering The Business Of Loss.
MARCH 2010

Cover Story

Every state has a different set of rules about how—or how not to—license adjusters. Acting or failing to act out of ignorance can cause all types of problems, including fines, suspension of claim adjusting functions, and lots of aggravation....



Columns

A recent study by Wolters Kluwer Financial Services lists the top 10 reasons that property and casualty insurers fail to achieve market conduct compliance. What is striking is that half of the top 10 transgressions involve claim-handling lapses....

The duty to clear ice and snow varies by state, and there are those states in which a property owner has a responsibility to clear the snow at least enough for reasonably safe passage for anyone who might walk onto their property....

In today’s demanding and competitive insurance marketplace, one of the skills that can separate the high-performing insurance company from its competitors is litigation management....

This column began as a complaint, and that is what it remains. ...

Departments

An interesting debate flared up last month on claimsmag.com regarding one of our more controversial web exclusive articles. The topic? Public adjusters....

Richard Parrillo, Sr., founder and CEO of United Automobile Insurance Company, recently launched a public relations campaign to expose what he says are plaintiffs’ lawyers who are exploiting Florida’s legal system in regard to PIP benefits. ...

The U.S. property and casualty insurance industry has a problem attracting talent and fails to make the coordinated effort needed to find a remedy, according to McKinsey & Company....

"What would it look like for an insurer to do everything right with today’s technology?" is a question posed — and answered by — Celent in its recent 78-page report, Model Insurer 2010: Case Studies of Effective Technology Use in Insurance. ...

A record-breaking spat of winter storms that blanketed the Midwest and Eastern U.S. regions with snow in February 2010 is expected to cost insurers billions....

According to Swinton, home insurance claims are on the rise because of increasing numbers of accidents resulting from soirees....

Steve Poizner, California Insurance Commissioner and Republican gubernatorial candidate, has garnered various accolades for his strong anti-fraud stance. Unfortunately, one of his relatives may have pursued a much less noble path....

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