Complimentary Web Seminar

Emerging Trends in Electronic Claims Payments

Proven Ways to Increase Control and Save Money

Original Broadcast Date: April 28, 2010 at 2:00 PM

Sponsored by

Are you a Property and Casualty claims executive with responsibilities for auto physical damage claims? Are you looking to reduce a component of your claim expenses by 400% or more? Would you be even more interested in an opportunity to turn the expense into a revenue generator? If so then you and your CFO will be interested in attending this webinar on improving the claims payment process to auto repair facilities. You may also find that you can quickly fit it into your active project list as the opportunity uses proven technology which can be easily integrated into your current claims systems.

Electronification Payment Processing (EPP) has become an important strategy for many industries over the past few years. These industries have recognized dramatic savings and improved control over the traditional check payment process. However most insurance firms, and claims operations in particular, have not yet implemented strategies to take full advantage of EPP opportunities.

Returns from EPP in insurance can be significant. Studies have shown that an all inclusive cost of processing a claim check - including printing, mailing, processing returns, escheatment management, processing inquiries, reconciliation and fraud costs - can run from $5-$15 per check. Compare this cost to an average cost of 15 cents – 25 cents per electronic transaction. Further, electronic payments increase control of finances, reduces fraud, frees up adjustors time and can increase claimant satisfaction over traditional check processing as your customers will be on the road faster.

Wright Express is the leader in electronic payment solutions for the Automobile Warranty claims industry with nearly 700,000 auto claims paid electronically in the last two years. We are now expanding the service to the P&C automobile claims market and look forward to sharing some of our successes with you during this webinar.

So please join three industry experts for our webinar discussion on opportunities claims and financial leaders have in electronifying claims payments. Learn about the quick wins for Property and Casualty insurers, and best practices for implementations.

Who should attend?

P&C Claims VP’s
CFO
VP of Finance/Treasurer

Featured Speakers

Jim Dean

Vice President – Robert E. Nolan

Jim Dean is a Vice President of the Robert E. Nolan Company and a member of the firm’s Executive team. Jim has focused his career in the insurance, healthcare and banking industries, domestically and internationally. Jim provides industry level thought leadership, through papers and speaking, in such areas as Business and IT Strategy Development, Program and Project Management, Advanced Underwriting Solutions and Electronification of claim payments in insurance. Robert E. Nolan is a management consulting firm specializing in Banking, Insurance and Healthcare and provides expertise in business and IT strategy development as well as operational efficiencies.

Kirsten Trusko

Executive Director – Network Branded Prepaid Card Association

Kirsten Trusko is the President and Executive Director of the Network Branded Prepaid Card Association, a non-profit trade organization that works to educate and advocate for prepaid cards in media, government, and consumer education.

Ms. Trusko has written white papers, articles, and blogs on electronification of insurance claims through credit, debit and prepaid cards and is a frequent industry speaker. She serves on several cross-industry councils focused on financial services, insurance.

Ms. Trusko’s depth of experience includes co-founding and leading the Insurance payment practice for a top 5 global consulting firm, and leading commercial and consumer payment and lending divisions for Fortune 500 firms. Her work has focused on emerging products and markets, and bringing industry players to market for speed, service to consumers/business/government, sustainability and profitability. She has a BA in Business, an MBA, and has done post graduate work in business management.

Jim Pratt

Vice President, Corporate Payment Solutions – Wright Express

Jim Pratt has over 20 years helping companies leverage technology solutions to improve their business. Jim has worked for Wright Express since 1998 and has been Vice President, Corporate Payment Systems since 2007. He is responsible for identifying new opportunities for the Wright Express Universal Card and MasterCard payment programs, in which he has a highly successful track record. Jim has been on the front lines with several Wright Express clients engineering electronic payment solutions for insurance and warranty claims payment processing.

Wright Express is a leading global provider of payment processing and information management services. Wright Express is among the top nine issuing banks for corporate purchasing card programs in the U.S.

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